We're listening!

We love to hear from our patients and customers feedback about their experiences at their local Rowlands Pharmacy.  If you have had a bad experience we want to learn from it and improve future patient experiences, equally if we have done something well we want to celebrate our successes and share with the rest of our colleagues!

On the other hand, you may have a query and need some advice; by using the query feedback form below we can help with that too.

If you are having issues booking a service please contact the pharmacy directly: 

Find a pharmacy

Female pharmacist on the phone whilst using the computer

Use the form below to contact us


    For general business enquiries please contact our switchboard on 01928 750500.

    Something went wrong! Let us help!

    Our dedicated Quality and Clinical Governance advisors can support you in a number of ways. Please contact us using whichever method suits you.

    email @ icon

    Email us

    Complete the form above or email us directly

    Email us

    letter envelope

    Write to us

    Our address is Quality & Clinical Governance Manager, Superintendent’s Office, Rowlands Pharmacy, Rivington Road, Preston Brook, Runcorn, WA7 3DJ

    phone showing a call in progess

    Call us

    Our customer care line is 01928 750548 (Monday to Friday 9am-12pm and 1pm to 4.30pm)

    Stay up-to-date with the latest news and health advice from Rowlands

    By signing up to the Rowlands Pharmacy newsletter you can stay updated with health advice, news, excellent products, special offers, and more.

    Sign up

    More from Rowlands Pharmacy

    location tag

    Find your local pharmacy

    We have over 300 pharmacies across the UK, find your nearest one using our pharmacy finder

    Find a pharmacy
    Phone with HP app

    Hey Pharmacist

    Keep track and order your NHS repeat prescription through the FREE Hey Pharmacist app

    Find out more
    heart with plus sign

    In-pharmacy services

    We have a wide range of services available, from medication management to vaccinations

    Find out more