About Rowlands Pharmacy
We are Rowlands Pharmacy
Established in 1810 and with over 300 locations across the UK, Rowlands Pharmacy stands as the longest-established chain of community pharmacies in the UK. For over 200 years, we have remained a hub of healthcare support, continually evolving to become a more dependable and accessible pharmacy.
With a wealth of experience and knowledge, we take pride in working with local GPs to dispense thousands of NHS and private prescriptions to millions of customers across the nation.
You may have noticed that your local Rowlands may look a bit different. As a member of the Numark family, we now proudly showcase the Numark brand more prominently, symbolising our togetherness and commitment to being at the heart of our communities as we transition into an exciting and modern new era.
Same pharmacy. Renovated brand.
While our external appearance may have evolved, we maintain our commitment to providing safe, effective, high-quality customer-focused services aligned with NHS initiatives and customised to meet local needs. Our dedicated pharmacy teams are qualified to deliver in-house pharmacy services and offer advice and prescriptions for common ailments. Additionally, our pharmacies offer a variety of medicines and general healthcare lines to help keep you in good health all year round.
Better Together.
At Rowlands, we prioritise the well-being of our customers and are here to provide guidance and expert assistance with any questions or concerns you may have regarding your medication. In the face of challenges, our pharmacists have remained steadfast alongside the NHS, serving as the backbone of UK healthcare.
As your first port of call for your health needs, we continue to strive to offer customers an exceptional customer service experience and top-notch healthcare on the local high street.
We invite everyone to visit their local Rowlands Pharmacy for prescriptions, pharmacy services, over-the-counter products, and professional advice. Whoever you are, and whatever you need, we’ve got your back.
Find out more about Rowlands Pharmacy
Frequently Asked Questions
Has Rowlands Pharmacy changed their name?
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Even after the rebrand, your Rowlands Pharmacy is still called Rowlands Pharmacy. The name, address, email address, and anything else under the Rowlands name will not be affected by the changes. Rowlands Pharmacies across the country have always had Numark within their branding, we’re simply making it more prominent moving forward.
Why have some Rowlands Pharmacies changed their branding?
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We understand you may have questions about the recent changes to your Rowlands Pharmacy. While our branding has evolved, rest assured that your familiar Rowlands Pharmacy remains unchanged. For over 20 years, we have been proudly associated with the Numark family, which shares our commitment to community-focused pharmacy services and a healthier future for all. This shared mission has led us to integrate fully with the Numark brand, eventually unifying our 300 stores under a refreshed look that more prominently features Numark. We are excited about the enhanced opportunities this brings for supporting our community's health and well-being.
What is Numark Pharmacy?
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Numark collaborates with community pharmacies nationwide to assist them in serving their local communities. For more than 60 years, Numark has been dedicated to upholding the vital role of pharmacies throughout the country. Together with members, including our 300 Rowlands Pharmacies, they are committed to delivering exceptional standards of care to local communities.
Will there be any changes to the services?
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No. Everything about your local Rowlands Pharmacy will remain the same. It’s still the Rowlands Pharmacy that you know, only now the Numark brand will be most prominent.
Will my pharmacy’s opening hours change?
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No. Your pharmacy’s opening and closing times will remain as they always have unless your pharmacist states otherwise. The brand change will not affect opening hours.
Will this affect my prescriptions?
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No. Your prescriptions and records will not be affected by the brand change.
Will the staff at my pharmacy change?
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No. Your staff will stay the same following the rebrand.
Can I still use the Hey Pharmacist app?
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Yes, if you currently use the Hey Pharmacist app to manage your prescriptions, you can continue to use it following the rebrand.
Who owns Rowlands Pharmacy?
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Rowlands Pharmacy is part of the PHOENIX Group, making it the largest privately owned medical group in Europe. Numark is also a member of the PHOENIX Group.
Who can I contact if I have more questions about the rebrand?
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If you want to learn more about the rebrand or have any other queries, contact patientexperience@rowlandspharmacy.co.uk for more information.
Rowlands Pharmacy is a registered pharmacy regulated by the General Pharmaceutical Council (GPhC). Our company registration number is 2288928 and our registered address is Whitehouse Industrial Estate, Rivington Road, Runcorn, WA7 3DJ.
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